Eligible business clients can also pay with a wire transfer. What payment methods do you accept? We accept all major credit cards including American Express, Master Card, and Visa. You will receive an e-mail with a link to download the software, as well as the license code for the product.

How quickly can I expect your support team to reply? We provide response time guarantee between 24-48 hours, depending on the queue. Plus, the trial never expires, this will give you the time to put PDFelement to the test and to see its benefits.

To cancel your subscription, please visit here > Can I try PDFelement for evaluation? Of course! The trial for the personal and professional edition is available to users with limitations to specific premium functionalities. How do I cancel renewal subscription? You can cancel the subscription service manually if you do not want to continue the service after a certain period. The upgrade is a major program release (new version) featuring principal software improvements and new functionality. Do I have to pay upgrade fees for major program release? If you are not enrolled with the software assurance plan, you will have an option to pay for an upgrade fee for future upgrades. Plus, we provide product updates free of charge.

You pay for your software license up-front and have the right to use it indefinitely. What is the validity of the perpetual license? PDFelement comes with a perpetual license which is a 'traditional' model used to purchase the software. Most software offers a free trial version, so customers can 'test-drive' before deciding to purchase based on our 30-day Money Back Guarantee under the condition of technical issues. What is 30-day Money Back Guarantee? Wondershare values every customer with an enjoyable experience using our products.

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